Kwata Careerby Kwata Team

Privacy Policy

Last updated: February 15, 2026

1. About Kwata Career

Kwata Career is an AI-powered career management platform operated by Kwata Team Inc. ("we," "us," "our," or the "Company"), a corporation incorporated under the laws of Canada. This privacy policy explains how we collect, use, store, and protect your personal information when you use our services at career.kwatateam.com (the "Platform").

By accessing or using the Platform, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy. If you do not agree with this policy, you must not use the Platform.

2. Information We Collect

We collect information you provide directly to us, as well as information generated through your use of the Platform.

Personal Information

  • Name and email address (for account creation and communications)
  • Google account profile information (when signing in via Google OAuth)
  • Resume and professional information (for career analysis and document generation)
  • Career preferences and criteria (job titles, locations, employment type)
  • Skills, certifications, and work experience extracted from your resume
  • Communication preferences

Usage Information

  • How you interact with our Platform (pages viewed, features used)
  • Career analysis activity and preferences
  • Device and browser information
  • IP address and general location data
  • Timestamps and session data

3. AI Processing and Data Usage

Important — Please Read Carefully: Kwata Career uses artificial intelligence (AI) to provide its core career management tools. By using the Platform, you expressly consent to the following AI processing of your data:

AI Technologies Used

  • Claude by Anthropic: We use Claude AI to analyze your resume, evaluate role compatibility, generate personalized cover letters, and create tailored resumes for specific applications.
  • Resume Parsing: AI extracts skills, experience, certifications, and other professional information from your uploaded resume.
  • Role Compatibility Analysis: AI compares your profile against role requirements to calculate compatibility scores (0-100%).
  • Document Generation: AI generates cover letters and tailored resumes based on your profile and specific role requirements.
  • Skills Gap Analysis: AI identifies gaps between your current skills and role requirements.

AI Data Processing Disclaimer

YOU ACKNOWLEDGE AND AGREE THAT:

  • Your resume content and personal information are transmitted to third-party AI service providers (Anthropic) for processing
  • AI processing is essential to Platform functionality and cannot be disabled while using the service
  • AI-generated content may contain errors, inaccuracies, or omissions
  • We do not guarantee the accuracy, completeness, or suitability of any AI-generated content
  • You are solely responsible for reviewing, editing, and verifying all AI-generated documents before use
  • AI-generated recommendations do not constitute professional career advice, employment counseling, or any form of professional advice
  • We are not liable for any consequences resulting from your use of or reliance on AI-generated content

Processing Time

When you submit a career analysis request, our AI pipeline typically takes 3-10 minutes to process. Processing times are estimates only and may vary based on system load and complexity of analysis.

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI-powered career management tools
  • Analyze your resume and generate role compatibility assessments
  • Generate personalized cover letters and tailored resumes
  • Identify skills gaps and suggest development opportunities
  • Send you career analysis results and service notifications via email
  • Respond to your requests and provide customer support
  • Analyze usage patterns to enhance the Platform
  • Comply with legal obligations and enforce our terms
  • Protect the security and integrity of the Platform

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • AI Service Providers: Your resume content is processed by Anthropic's Claude AI for analysis and document generation. Anthropic processes this data according to their own privacy policy, which we encourage you to review.
  • Email Service: We use our own email infrastructure (mail.kwatateam.com) to send notifications. Your email address is used solely for service communications.
  • Payment Processing: Dodo Payments, our Merchant of Record, processes subscription payments securely and handles all tax compliance. We do not have access to or store your payment card details.
  • Analytics: We may use privacy-focused analytics tools that collect anonymized usage data.
  • Legal requirements: When required by law, regulation, legal process, or governmental request
  • Protection of rights: When necessary to protect the rights, property, or safety of Kwata Team Inc., our users, or the public
  • Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets, subject to the acquiring entity agreeing to protect your personal information in accordance with this policy

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit (HTTPS/TLS 1.2+) and at rest
  • Secure authentication using Better Auth with Google OAuth
  • Regular security assessments and monitoring
  • Role-based access controls and authentication
  • Secure cloud infrastructure with automated backups
  • Network isolation and segmentation

Disclaimer: While we use commercially reasonable measures to protect your data, no method of electronic storage or transmission over the Internet is 100% secure. We cannot guarantee absolute security of your personal information. You transmit data to the Platform at your own risk.

7. Data Retention

  • Account Data: Retained while your account is active and for a reasonable period thereafter
  • Resume Files: Stored securely for career analysis processing
  • Career Analysis Results: Retained for 12 months to allow you to track progress
  • Generated Documents: Retained for 12 months or until you delete your account
  • Skills Gap Data: Retained to track your development progress
  • Usage Logs: Retained for up to 24 months for security and analytics purposes

You may request deletion of your account and associated data at any time by contacting us at career@kwatateam.com. We will process deletion requests within 30 days, subject to any legal retention obligations.

8. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access and review your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Export your data in a portable format
  • Opt-out of non-essential email communications
  • Withdraw consent where processing is based on consent
  • Object to AI processing (note: this may require termination of your account as AI processing is integral to the service)
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at career@kwatateam.com.

9. Cookies and Tracking

We use cookies and similar technologies to provide essential functionality, analyze usage, and improve your experience. For full details, see our Cookie Policy. You can control cookie settings through your browser preferences, though disabling essential cookies may prevent you from using the Platform.

10. Third-Party Services

Our Platform may integrate with or reference third-party services, websites, and platforms. We are not responsible for the privacy practices, data collection, or content of any third-party services. Your interactions with third-party services are governed by their respective privacy policies, which we encourage you to review.

11. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you believe a child under 18 has provided us with personal information, please contact us immediately.

12. International Data Transfers

Your information may be processed and stored in Canada and the United States where our servers and AI service providers are located. By using the Platform, you consent to the transfer of your information to these jurisdictions, which may have different data protection laws than your jurisdiction of residence. We ensure appropriate safeguards are in place for international data transfers in accordance with applicable law.

13. Canadian Privacy Law Compliance (PIPEDA)

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Under PIPEDA, you have the right to:

  • Know why your personal information is being collected
  • Expect your information to be used only for the stated purposes
  • Know who in our organization is responsible for protecting your information
  • Expect your information to be protected by appropriate safeguards
  • Challenge the accuracy and completeness of your information
  • Access your personal information and request corrections

Our Privacy Officer can be reached at career@kwatateam.com.

14. Limitation of Liability for Data Processing

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KWATA TEAM INC. SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM:

  • Unauthorized access to or alteration of your data transmissions
  • Any third-party's access to or use of your personal information
  • Any errors or inaccuracies in AI processing of your data
  • Any interruption or cessation of data transmission to or from the Platform
  • Any bugs, viruses, or similar issues transmitted through the Platform by third parties
  • Any loss or damage resulting from your reliance on data or content obtained through the Platform

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

16. Contact Us

If you have any questions about this Privacy Policy, our data practices, or AI processing, please contact us:

This Privacy Policy is designed to comply with applicable privacy laws including PIPEDA (Personal Information Protection and Electronic Documents Act) and other Canadian and North American privacy regulations. By using Kwata Career, you acknowledge that you have read, understood, and agree to this Privacy Policy, including the use of AI to process your data and generate content as described above.